Civil Electric Project Construction Company " CEPCO"
IT Specialist Technical
Mar 2023 -Now
Responsibilities & Tasks:
Installing and configuring computer hardware, operating systems and applications
Monitoring and proactively maintaining computer systems and networks
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Monitoring Help Desk tickets and resolving user issues
Working continuously on a task until completion (or referral to third parties, if appropriate)
Setting up new users' accounts and profiles and dealing with password issues
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Supporting the roll-out of new applications or updates
Testing and evaluating new technology
Maintaining documentation and hardware/software registers
Work with ITIL ver.4, ITSM, SAP, Oracle system.
King Salman Bin Royal Reserve
IT Specialist Technical
Nov 2022 - Mar 2023
Responsibilities & Tasks:
Installing and configuring computer hardware, operating systems and applications
Monitoring and proactively maintaining computer systems and networks
Replacing parts as required
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Monitoring Help Desk tickets and resolving user issues
Working continuously on a task until completion (or referral to third parties, if appropriate)
Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
Rapidly establishing a good working relationship with colleagues, customers and other
Setting up new users' accounts and profiles and dealing with password issues
Providing support, including procedural documentation and relevant reports
Following diagrams and written instructions to repair a fault or set up a system
Supporting the roll-out of new applications or updates
Testing and evaluating new technology
Maintaining documentation and hardware/software registers
Work with ITIL ver.4, ITSM, ERPNext, Cisco systems.
Civil Electric Project Construction Company " CEPCO"
Project Coordinator
May 2022 -Nov 2022
Responsibilities & Tasks:
Apply, track, solve submittals mainly, and anything related to projects with Saudi Electricity Company "SEC".
Documentation, archiving by hard copies and electronically, and organising documents.
Manage, check , and provide office needs such as documents, supplies, or any relate to office.
Making projects invoices, tracking them, and follow the budget of the project.
Track with Project Managers progress and provide all help they need in terms of technicality, letters, invoices, and requests by clients.
Branch Manager secretary.
Office Administrator.
Al Mayal Company
Accountant and HR
Jun 2021 -Feb 2022
Responsibilities & Tasks:
Accountant, including all accountant tasks.
Human Resources, including all HR tasks.
Data Entree, tracker, and analyses include reports and providing ideas, solutions.
Making finance reports (Monthly/Quarterly/ Half year, and yearly) with tracking work progress, work expenses, and provide solutions.
Contact with suppliers and clients, and management.
Office work such as documentation, making templates, letters.
Majalat Aloufoq
Site Manager
Jan 2019 -Jan 2021
Administrative coordinator in all these sites
Prince Sultan University (Feb - May 2020)
Panorama Mall (Aug 2019 - Dec 2020)
Riyadh Park (Jan 2019- Aug, 2019 )
Responsibility & Tasks:
Company representative and the connection between the company and clients.
Manage site and site office needs from the security and Saftey needs, general needs, and improve it.
Daily inspections in site, for tools, and gadgets with responsibility to fix/ solve any not usual.
Responsible for 150 to 200 employees worked under my management.
Do invoices, budget, and finding ways to decrease the outcome.
Office work such as documentation, making templates, letters, and connect with clients.
Recruiting employees, evaluate them, and improve the human resource quality and Human Resources power.
Analysing data.
Deal with any case or incident in site that can be harmful such as ( Stealing- Fighting - harassment - and if there is any complains or suspicious activity )
Organise events sites may have occasionally such as ( anniversaries - National day - Eids ) and any events they are thinking to make.
Business Gate
Supervisor Security
Dec 2013 -Jan 2014
Responsibilities & Tasks: Head of a shift responsible for security and safety all in the site.
Al Baad
IT assitant
April -June 2013
IT Assistant and Troubleshooting.
Other Employeers and clients
Technology Specialist
Panorama Mall - Hamat
Prince Sultan University
Riyadh Park